7 Hotel Commercial Strategy Mistakes and What to Do About Them

7 Hotel Commercial Strategy Mistakes and What to Do About Them

Stephanie Smith, Founder and Digital Matriarch of Cogwheel Marketing, joined Jack Lindemuth, consultant at Strategic Solution Partners, on Trevor Grant’s podcast, Revenue Hub, in May 2021. The topic was focused on hotel commercial strategy and digital marketing.  In a previous project conducted by Jack, he found seven key commercial mistakes that could be applied to […]

A New Way to Look at Your Hotel Marketing Campaigns

A New Way to Look at Your Hotel Marketing Campaigns

In a previous post, we discussed how hotel marketers should think of more than just ROI when analyzing their marketing campaigns. When you expand your analysis outside of ROI/ROAS, you will find yourself analyzing more metrics and more guest touchpoints. Here are some traditional digital marketing channels that you could look at differently to take […]

How to Load a Job on Facebook

How to Load a Job on Facebook

As the economy gains traction, especially for hotel and restaurants, many areas are already seeing a staffing crunch. Leverage Facebook to load open jobs connected with your business page and reach a different audience than LinkedIn or Indeed. The roles that perform the best are entry level employees versus management roles. Follow these steps to […]

Tiered Marketing Approach to Hotel Recovery

Tiered Marketing Approach to Hotel Recovery

Hotel markets across the US are behaving differently.  They are rebounding at a different pace. Even hotels within the same market are not seeing the same patterns.   While you cannot predict the future, you still need a plan.  A tiered plan will give you what you should be doing now, then when there are positive […]

eCornell Webinar: Effective Digital Marketing During COVID-19

eCornell Webinar: Effective Digital Marketing During COVID-19

Stephanie Smith of Cogwheel Marketing joined hospitality experts Max Starkov and James Siebold on eCornell’s webinar, Effective Digital Marketing During COVID-19:  What Hospitality Managers Need to Know, hosted by Bill Carroll. During the webinar, they discussed what hoteliers should be focusing on during the 3 marketing phases of COVID-19, Pause, Recovery, and Growth. Each phase […]

Podcast: How to Pivot for Recovery with Knowland

Podcast: How to Pivot for Recovery with Knowland

On November 18, 2020, Stephanie Sparks Smith sat down with Kristi White of Knowland to review hotel digital marketing and how to pivot for recovery. Highlights from this episode: Where Hotels Should Focus their Limited Marketing Dollars: Focus on in-market travelers. Don’t waste money on people not interested in travel. Determine who is traveling put […]

How to Audit (and Fix) Hotel Tax Rates to Save a Few Bucks

How to Audit (and Fix) Hotel Tax Rates to Save a Few Bucks

With the amount of uncertainty in the world due to COVID19, now more than ever hotels must fight for every dollar! There is no easy reservation today. One of the most overlooked ways hotels can reduce their losses is by ensuring the correct tax rates are reflected on both your own website and all Online […]

HSMAI DC State of the Union: Digital Marketing How to Pivot

HSMAI DC State of the Union: Digital Marketing How to Pivot

Can we get back to in person meetings? I think everyone, at this conference especially, can appreciate that sentiment…. With that said, the virtual HSMAI DC State of the Industry meeting on September 24, 2020 was still jam packed full of great content. Ellen Wilson at the HSMAI DC team were prepared to still put […]

What is Hotel MetaSearch?

What is Hotel MetaSearch?

Hotel MetaSearch websites allow consumers to search for hotels then compare prices across many websites at the same time.  If the hotel in question is in parity across all channels, the transaction likely goes to the top placed website.  If the hotel is not in parity, the potential guest is likely to choose the site […]

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