Privacy Policy/Your Privacy Rights
Effective Date: August 9, 2024
Your privacy is important to Cogwheel Marketing (“Cogwheel” or “we” or “us” or “our”). Cogwheel is an independent hotel management company. Hotel owners entrust us to operate their hotels and to provide exceptional service to guests of both franchise-branded and independent hotels, resorts, and other hospitality services. We are delighted that you are visiting this website and have an interest in Cogwheel, the hotels we manage or the services we provide. Before proceeding you should be aware of what this privacy policy applies to and what it does not.
This privacy policy (“Policy”) explains how Cogwheel handles the personal information you choose to entrust to us on the websites we own, on the independently owned websites we manage, or any other website where this Policy is posted. This Policy also explains how you can exercise your privacy rights regarding such information. To the extent permitted by applicable law, by accessing any website owned by Cogwheel or any website managed by Cogwheel on behalf of the owner of the property where this Policy is posted (the “Site”), you agree to the terms of this Policy.
Introduction and Contact Information
We understand you may have questions about how we collect and use the information that you provide to us and the privacy of your personal information (“Personal Information”). To be clear, by Personal Information, we mean data that, by itself or in combination with other information, could be used to identify or contact you, including, for example, your name, address, telephone number, e-mail address, username and password, IP address or other online identifiers, credit/debit card number or other financial information, professional or employment-related information, office address and other business information, demographic information, biometric data (e.g., fingerprints), state and/or federal identification numbers (e.g., social security number), or any other type of information that, directly or indirectly, can be linked to or is reasonably capable of being associated with you.
The privacy of your Personal Information is very important to us. We respect the privacy of every individual who visits this Site and provides any Personal Information to us.
If you ever have any privacy questions or concerns please contact us via e-mail or postal mail at:
info@cogwheelmarketing.com
Cogwheel Marketing
Attn: Privacy Department
98 Union StreetHanover, MA 02339
Information We Collect on this Site
There are areas on the Site where you may be asked to provide Cogwheel with Personal Information.
For example, we collect Personal Information (and other related data) about you such as your name, e-mail address, telephone number, physical address, company name and other professional or business information, and/or other types of information you choose to provide, depending on the nature of your interactions with and use of Cogwheel’s services, when you:
− submit requests for information on services offered on or through the Site;
− inquire on or through the Site about business development opportunities;
− contact Cogwheel with questions or comments;
− sign up to receive Cogwheel newsletters, e-mail updates or other communications about services which may be of interest to you; and/or
− apply for employment.
All required and optional information is clearly denoted on any form presented to you. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
Browsing this Site
Similar to many websites, our web server logs maintain a record of every device’s IP address, type of device you are using, browser type (e.g., Internet Explorer, Firefox), and Internet Service Provider (ISP), which may be used to access this Site along with the date, time and length of time you spent on this Site. We will not associate this information with any other Personal Information about you. This information is used for Site usage analysis as described in the “Cookies and Other Tracking Technologies” section of this Policy.
Cookies and Other Tracking Technologies
There are also areas on the Site where Cogwheel may collect Personal Information such as your IP address and other data from you in an automated manner.
For example, this Site may use “cookie” technology. Cookies are strings of text a website stores on a user’s computer. This Site uses one or more persistent first-party cookies to know when you are a return visitor to this Site, which web pages you visited on the Site and the sequence in which you accessed the web pages. Persistent cookies remain on your computer hard drive until you delete them or are otherwise removed upon expiration. First-party cookies are set directly by Cogwheel and are not used for advertising or any other purpose than previously described. Cookies do not corrupt or damage your computer, programs, or computer files. You may be able to manage your cookie preferences and block or delete them by consulting your web browser and/or computer instructions. Please note that any blocking or deletion of cookies could affect how the Site appears and/or operates for you.
We use analytics service providers, such as Google Analytics, to help us analyze how visitors use the Site. This process uses third-party cookies to collect standard Internet log information and visitor behavior information. The information generated by the cookie about your use of this Site, including your IP address, is transmitted to Google. This information is then used to evaluate visitors’ use of the Site and to compile statistical reports on Site activity for us. We do not use the statistical analytics tool to track or to link an IP address with the identity of a computer user. If you do not want any information to be collected and used by Google Analytics, you may be able to install an opt-out add-on to your web browser.
How We Use the Information We Collect
Cogwheel may use the Personal Information and other data we collect from you so that we may:
− process and respond to your requests for information on Site-related services;
− respond to your questions and comments;
− send you newsletters and other e-mail and SMS updates;
− provide you with information on new products, services, promotions and other updates in which we think you may be interested;
− process applications for employment;
By providing to Cogwheel the Personal Information and other data referenced above, you agree that Cogwheel may use such Personal Information and other data in accordance with the terms of this Policy.
Sharing Your Personal Information
Excluding being compelled by law or court order to do so, we will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.
Accessing Your Personal Information/Opting-Out & Other Rights and Choices
In connection with Cogwheel’s collection and use of your Personal Information, you have the right:
− to request access to or correction of the Personal Information in Cogwheel’s custody or control;
− to withdraw your consent to the collection of your Personal Information
− to request details on the specific pieces of Personal Information that Cogwheel has collected about you;
− to request that Cogwheel delete or properly dispose of copies of Personal Information it has collected about you; and
If you would like to exercise the above rights, please contact us at info@cogwheelmarketing.com. For your protection, we may need to verify your identity before fulfilling your request. We will try to comply with your request as soon as reasonably practicable and consistent with applicable law.
If you would like to opt-out of receiving promotional e-mails or SMS from Cogwheel, please follow the opt-out instructions at the bottom of the e-mail, reply STOP to any SMS message you receive, or send Cogwheel a detailed e-mail at info@cogwheelmarketing.com.
Children’s Privacy
This Site is intended for individuals 18 years of age and older located in the United States.
The Site is not directed at, marketed to, nor intended for, use by children under 16 years of age. Cogwheel does not knowingly collect any Personal Information from children under 16 years of age. Anyone under the age of 16 is prohibited from using this Site. If Cogwheel learns that any information was provided on or through the Site by a person younger than 16 years of age, Cogwheel will delete the information immediately. Any minor, or the parent(s) or legal guardian(s) of such minor, who wishes to request the removal of the minor’s information should submit their request to info@cogwheelmarketing.com.
Terms of Use / Terms & Conditions
The Terms of Use for the Site is incorporated by reference into this Policy. The Terms of Use can be found at the link in the footer of this page titled “Terms & Conditions”.